We run your platform. You ship features.
Ongoing operations, monitoring, patching, incident response, and vulnerability management—handled by senior platform engineers with skin in the game.
The Problem
Your engineering team is stuck maintaining infrastructure instead of building products.
- Platform operations distract senior engineers from feature development
- Kubernetes upgrades, node patching, and certificate rotation are manual and risky
- No one monitors the platform until something breaks in production
- Vulnerability scanning happens occasionally—remediation rarely
- Incident response is chaotic with no clear runbooks or escalation paths
Our Solution
We operate your platform 24/7 so your engineering team can focus on features, not firefighting.
Our managed operations service covers everything from proactive monitoring and alerting to Kubernetes upgrades and vulnerability remediation. We handle first and second-level incident response, perform regular patching and certificate rotation, and maintain compliance documentation for SOC2, ISO 27001, and other frameworks.
This is not a typical managed service—we run the platforms we build. We have skin in the game, deep technical expertise, and operational discipline earned from running production systems at scale.
What You Get
Complete managed operations services—from monitoring to patching to incident response.
Monthly Vulnerability Management
Continuous scanning and remediation. We triage CVEs, patch systems, and update dependencies on your behalf.
Monitoring & Observability
Production monitoring with business-hours support and critical incident escalation. Dashboards, SLIs, and alerting rules tuned to your workload.
Pipeline Maintenance
Keep CI/CD pipelines up to date with the latest tooling, best practices, and security patches.
Cluster Operations & Patching
Kubernetes upgrades, node patching, certificate rotation, and capacity planning handled by our team.
Incident Support (L1/L2)
First and second-level incident response. We troubleshoot platform issues so your team can focus on features.
Compliance-Ready Documentation
Maintain up-to-date runbooks, architecture diagrams, and compliance artifacts for SOC2, ISO 27001, or GDPR.
Capacity Planning & Cost Optimization
Monitor resource usage, forecast capacity needs, and optimize cloud spending.
Disaster Recovery Testing
Regular backup validation and disaster recovery drills to ensure RTO/RPO targets are met.
Technology Stack
Best-in-class operational tools for monitoring, security, and automation.
Monitoring & Alerting
Prometheus
Metrics and alerting
Grafana
Dashboards and visualization
Loki
Log aggregation
PagerDuty / Opsgenie
Incident management
Vulnerability Management
Trivy
Continuous scanning
Dependabot
Dependency updates
Snyk
Vulnerability tracking
Renovate
Automated updates
Operations Automation
Ansible
Configuration management
Terraform
Infrastructure updates
Velero
Backup and restore
Argo Rollouts
Progressive delivery
Incident Response
Runbooks
Documented procedures
kubectl / k9s
Cluster troubleshooting
Sentry
Error tracking
Datadog APM
Application monitoring
Flexible Support Options
We tailor our operational support to fit your needs—from basic monitoring to comprehensive platform management.
Essential
Core monitoring and support for platforms that need reliable operational oversight.
- Platform monitoring and alerting
- Email and Slack communication
- Regular security and health reports
Professional
Enhanced operational support with proactive management and faster response capabilities.
- Extended monitoring coverage
- Priority incident response
- Automated patching and updates
Enterprise
Comprehensive platform management with dedicated engineering resources and white-glove service.
- Continuous platform oversight
- Dedicated engineering team
- Proactive optimization and capacity planning
Ready to offload platform operations?
Let's discuss your operational needs and find the right service level for your team.